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Shipsurance Corporate Website -> Shipsurance - Software Discussion Forum -> eReport for Endicia Dazzle® Software - 'How Do I' & Troubleshooting -> Is there a secret to what you name your export file?
Post Info TOPIC: Is there a secret to what you name your export file?
Wayne


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Posts: 3
Date: Jul 7, 2008
Is there a secret to what you name your export file?
 
 

I've followed the directions to the letter... then when I "transmitted" I got an error that said: Endicia Dazzle exported file(s) not found.

The file path for the exported files points to the right folder.

Any ideas why I would be getting this error and how to correct it? Is there a naming convention that should be followed for the .xml file we export?

Thanks in advance for your guidance and suggestions.

Kind regards,

Wayne


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dsi


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Posts: 64
Date: Jul 7, 2008
 
 

I have a feeling we identified a small bug today. Can you remember off the top of your head if any of your item description had apostrophes (') in them? Such as "I'm".

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Wayne


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Posts: 3
Date: Jul 7, 2008
 
 

I just did a quick review of the items shipped in June and as a matter of fact, there was a total of "one" that had an apostrophe in it for the entire month.



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dsi


Forum Veteran

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Posts: 64
Date: Jul 9, 2008
 
 

Wayne - Please email the XML file to info AT dsiinsurance.com so we can take a look at it. The developers should have a fix ready shortly, but I believe we can enable you to report before the fix.

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Wayne


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Posts: 3
Date: Jul 9, 2008
 
 

Done.

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dsi


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Posts: 64
Date: Jul 10, 2008
 
 

An updated version was made available today. Please download it from the DSI Management Center website and try installing it again.

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