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Post Info TOPIC: eReport Not Downloading All Transactions


Forum Novice

Status: Offline
Posts: 2
Date: Mar 3, 2008
eReport Not Downloading All Transactions
 
 


I have noticed within the last week or so that the program isn't downloading all my eBay transactions. I end up having to manually enter them. I don't see anything they would have in common; different shipping methods, some US, some international.....I read in the FAQ section about the time difference, but that shouldn't be the problem either. I have tried to refresh a second time, but they still didn't show up. Any ideas? Thanks!

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dsi


Forum Veteran

Status: Offline
Posts: 64
Date: Mar 3, 2008
 
 

Are the items marked as "Shipped" in your My eBay section of eBay?

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DSI Insurance


Forum Novice

Status: Offline
Posts: 2
Date: Mar 3, 2008
 
 

I'm sorry, yes they had been. Most had been automatically marked when I used Paypal to print labels. I believe 1 or 2 were international and had to be marked as shipped manually by me.

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dsi


Forum Veteran

Status: Offline
Posts: 64
Date: Mar 3, 2008
 
 

Interesting...
Did you try downloading shipments today, specifically, and they did not show up in the program?
If so, please email the file named "3_3_2008-Soap page1.xml" which should be located in the "C:\Program Files\DSI eReport For eBay\" folder to ebaybugs@dsiinsurance.com.

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DSI Insurance
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